Privacy Policy

This website is run by Mythri Metallizing Private Limited (“Mythri”, “we”), Bengaluru, India. We follow the Digital Personal Data Protection Act, 2023 and the rules made under it as they apply to us.

What We Collect

When you send the quote form, we collect the details you type in: your name, company (optional), phone number, email address, the service you need, and a description of the component, size and location (optional). If you attach a drawing or photos (PDF, DWG, DXF, JPG or PNG), we receive those files too.

If you call, WhatsApp or email us instead, we receive the details you choose to share in that message.

Why We Use It

We use these details only to reply to your enquiry, prepare a coating specification and quotation, and keep a record of the conversation. We do not use them for unrelated marketing. We rely on your consent, which you give by submitting the form.

Where It Goes

The form sends an email, with any attachments, to our enquiries mailbox (thermalspray@mythrimetallizing.net). You also receive an automatic confirmation at the address you gave. Files are attached to the email and are not stored separately on the website server. Your enquiry is read by the Mythri staff who handle quotations.

The email service and web hosting we use process the message on our behalf. We do not sell your data and we do not share it with third parties for their own marketing. We may disclose it if the law requires.

How Long We Keep It

We keep enquiry emails for as long as needed to respond and to keep our business records, and where an enquiry becomes a job, for as long as the job records must be kept for contract, tax and quality purposes. After that we delete them. You can ask us to delete your enquiry earlier.

Analytics and Cookies

This site uses Google Analytics 4 to count visits and see which pages are useful. It sets cookies and collects information such as pages viewed, approximate location, device and browser. We do not use it to identify you personally. You can block or delete cookies in your browser settings, or install Google’s opt-out browser add-on. See how Google uses data from sites that use its services.

Security

The site is served over HTTPS, and we limit who can read enquiry emails. No online method is completely secure, so please do not include sensitive personal information in your message or files.

Your Rights

Under the DPDP Act you can ask us to tell you what personal data we hold about you, correct it, delete it, or withdraw your consent. You can also raise a grievance with us. Write to thermalspray@mythrimetallizing.net and we will respond within a reasonable time. If we do not resolve your concern, you may approach the Data Protection Board of India.

Changes to This Policy

We may update this page. The date at the top shows when it last changed.

Contact

Mythri Metallizing Private Limited
Phone and WhatsApp: +91 96861 11973
Email for privacy requests: thermalspray@mythrimetallizing.net